Helping 211s turn
verified resource data
into public infrastructure.
Connect 211 builds open-source technology for 211s and information & Referral systems: public resource directories, data orchestration, APIs, mobile tools, healthcare integrations, and collaboration infrastructure.
You retain control of your data. We help you make it more usable, fundable, and valuable across the systems that depend on it.
20+
statewide directories
300K
searches per day
240K
daily published services
Trusted by leading agencies.
Many only see call centers, but 211s are much more.
211s maintain critical directory data.
Information & Referral systems, like 211, verify local service information, maintain provider relationships, and help people navigate fragmented human services systems.
It’s not just reference material, it’s infrastructure.
Healthcare, government, care coordination, benefits navigation, crisis response, and AI-assisted referrals tools all need high-quality community resource data. Most systems cannot create or maintain that data on their own.
Connect 211 helps make the value of your data visible, usable, and sustainable.
Three Solutions, One Mission.
Our goal is to provide pathways to help for communities in need, while sustaining navigators like 211 and other I&Rs.
Build 211 Capacity
Open-source, community-owned software for public directories, data infrastructure, and modern service dleivery.
Power Partner Systems
APIs, HSDA services, EPIC integration, and search infrastructure for healthcare, government, and care coordination partners.
Build 211 Capacity
Tools for standardization, deduplication, federation, and collaboration that integrate local data stewards with enterprise databases.
Connecting enterprise and local systems.
Our deep experience with source directory systems helps us standardize data both schematically as well as semantically.
Software Services
Frontier applications that help connect people with help no matter where they are.
Resource Directory
Accessible, multilingual, mobile-friendly public search.
Mobile App
A simplified resource directory built for native mobile performance.
Resource Directory
The same search endpoints we use, embeddable in your apps.
HSDA API
Standards-based data replication and exchange using Open Referral spec APIs.
EPIC Integration
The same search services that power our directory, built for native mobile performance.
Data Publishing
The same search services that power our directory, built for native mobile performance.
Open technology,
no ownership compromise.
Connect 211 is not a proprietary data aggregator. We do not ask 211s to trade data ownership for better technology.
We help 211s and I&R systems strengthen their own infrastructure while retaining control of their data. Our customers pay us to host, maintain, integrate, and improve the technology layer. They keep control of the commuinty knowledge they have built.
Read the latest news.
Contributors:David Botos, Head of Engineering – Connect 211Greg Bloom, Director – Open Referral On Open…
We are on a mission to provide make 211s the cool kid on the block…
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